Shipping policy
1. Order Processing
Orders are processed within [1–3 business days] after payment confirmation.
Orders are not shipped or delivered on weekends or holidays.
If we experience a high volume of orders, shipments may be delayed. We will notify you of any significant delays.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
Standard Shipping: [3–7 business days]
Expedited Shipping: [2–3 business days]
Overnight Shipping: [1 business day]
Delivery delays can occasionally occur due to carrier issues or unforeseen circumstances.
3. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation Email once your order has shipped containing your tracking number(s). Tracking information will be active within 24 hours.
4. Shipping Areas
We currently ship to:
[List countries or regions]
P.O. Boxes: [Yes/No]
APO/FPO addresses: [Yes/No]
5. International Shipping (If Applicable)
We ship internationally to selected countries. International shipping rates and delivery times vary by location.
Please note:
Customers are responsible for customs duties, taxes, and import fees.
We are not responsible for delays caused by customs.
6. Damaged, Lost, or Stolen Packages
[Your Company Name] is not liable for products damaged or lost during shipping. If your order arrives damaged:
Contact the shipping carrier to file a claim.
Keep all packaging materials and damaged goods before filing a claim.
Contact us at [support email] for assistance.
7. Incorrect Shipping Addresses
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.